Initially developed in COBOL with dependencies on CICS and DB2 on zOS, the State of Maine's tax system began to reveal significant limitations. These included incompatibilities with contemporary IT solutions, which caused ongoing integration challenges and inefficiencies in data sharing and system usability. Recognizing the pressing need for a more adaptable and enhanced system, SoftwareMining provided the expertise to help the state overcome these obstacles.
"We are seeing profound advantages from this modernization initiative. Beyond achieving cost and maintenance targets, our teams are markedly more efficient, paving the way for improved service to Maine's citizens." - K Peterson, Maine Revenue Services
Since its launch in 2009, the Java-based system, translated from its original COBOL, has been operational and performing flawlessly without any reported issues. This decade-long track record of excellence stands as a potent testament to the success of the modernization initiative and the robustness of the solutions provided by SoftwareMining.
Intent on elevating service standards for its taxpayers and curbing IT costs, the state embarked on an evaluation journey. The tax system, a relic from the mid-1990s, was tethered to outdated technology. The dwindling pool of COBOL-trained professionals, thanks to the shift in academic curriculum towards languages like Java and C#, threatened the state's competitive edge in the IT recruitment space.
Faced with alternatives, manually rewriting code, adopting new software, or rejuvenating their COBOL infrastructure, the state recognized the pitfalls of the first two. Manual rewrites were time-intensive and error-prone, while new software meant sacrificing existing customizations and grappling with steep learning curves. With SoftwareMining, the state transformed its COBOL-based system into an agile and maintainable Java framework, preserving essential functionalities. Collaborating with System Integrator Revenue Solutions Inc. (RSI) and supported by the Maine Office of Information Technology, the project's four phases saw the successful conversion of 600 programs, catering to 250 online users.
The migration unfolded smoothly, ensuring all enhancements from the legacy system were retained. System familiarity simplified testing, resulting in cost efficiencies. Maine Revenue Services' projections placed the project's cost at a staggering 70% below that of a system replacement. Additionally, the transformation approach sidestepped extensive retraining, accruing further savings. SoftwareMining's prowess facilitated a seamless modernization without compromising on functionalities, positioning Maine Revenue Services to achieve and exceed their objectives. In a landscape where legacy system upkeep consumes over 70% of IT budgets, Maine's proactive approach catalyzed significant savings while amplifying IT and service delivery standards.
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